Welcome to fitcrafty.com. By accessing, browsing, or purchasing from our website, you agree to comply with the Terms & Conditions mentioned below. These terms apply to all users visiting or using this website, including customers, visitors, merchants, and partners. If you do not agree with any part of these terms, kindly do not continue using our website.
1️⃣ Acceptance of Terms
By using fitcrafty.com, you confirm that:
- You have read, understood, and agreed to these Terms & Conditions
- You also agree to our Privacy Policy, Shipping Policy, and Return & Refund Policy
- These terms may be updated anytime without prior notice
- Continued use of the website means acceptance of the latest updated terms
2️⃣ Eligibility to Use
To purchase or use our services:
- You must be 18 years or older
- If under 18, usage must be under parent/guardian supervision
- You must provide accurate and complete information
Providing false details may result in order cancellation or account restriction.
3️⃣ Products, Pricing & Description
We aim to provide accurate product details, pricing, and images. However:
- Minor variations in color, fabric shade, texture, or embroidery may occur due to screen resolution, lighting, or photography
- Product availability may change anytime without notice
- Prices may be updated or revised without prior notification
- Occasional errors may occur, and we reserve the right to correct them or cancel orders
We also reserve the right to:
- Modify or discontinue any product
- Limit purchase quantities in certain situations
4️⃣ Orders & Confirmation
Placing an order does not guarantee acceptance. An order is confirmed only when:
- Payment is successfully completed (for prepaid orders), or
- Cash on Delivery is verified (if available)
We reserve the right to cancel an order due to:
- Payment failure
- Incorrect / incomplete information
- Suspected fraud
- Product unavailability
- Operational or logistic limitations
In case of cancellation, customers will be notified and refunds (if applicable) will be processed as per policy.
5️⃣ Payment Terms
- All prices are displayed in Indian Rupees (INR)
- Payments are processed securely through trusted payment gateways
- We do not store your card / UPI information
- Applicable taxes and shipping charges (if any) will be shown before checkout
6️⃣ Shipping & Delivery
Shipping and delivery are governed by our Shipping Policy.
- Estimated shipping times are for reference
- Delivery timelines may vary due to courier delays, weather, logistics, or external factors
- Delays caused by courier or unavoidable circumstances are beyond our control
7️⃣ Returns, Refunds & Exchanges
Returns, exchanges, and refunds are governed strictly under our 30-Day Return & Refund Policy.
- Customers must follow the defined process
- Products must meet eligibility conditions
- Refunds are issued only after successful inspection approval
8️⃣ User Responsibilities
By using our website, you agree that you will:
- Not misuse the website
- Not upload harmful, abusive, illegal, or misleading content
- Not engage in fraudulent activities
- Provide accurate details for delivery and communication
- Take responsibility for your account activity
Violation may result in cancellation, account suspension, or legal action.
9️⃣ Intellectual Property Rights
All content on fitcrafty.com, including:
- Product descriptions
- Images and graphics
- Logo and brand identity
- Website design and content structure
is the property of fitcrafty.com and protected under copyright and trademark laws.
Copying, modifying, distributing, or misusing our content without permission is strictly prohibited.
🔟 Limitation of Liability
fitcrafty.com will not be responsible for:
- Minor color or appearance differences
- Delivery delays caused by courier or external factors
- Losses or damages resulting from misuse of products
- Indirect, incidental, or accidental damages caused by website use
Our liability is limited to the value of the purchased product, subject to policy approval.
1️⃣1️⃣ Third-Party Services
We may use third-party services like:
- Courier and logistics partners
- Payment gateway providers
- Analytics and advertising tools
We are not responsible for their performance, policies, or content.
External website links are for reference only and not controlled by us.
1️⃣2️⃣ Fraud, Misuse & Abuse
We reserve the right to:
- Monitor suspicious activities
- Cancel fraudulent orders
- Restrict policy abuse
- Take legal action if necessary
1️⃣3️⃣ Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India.
In case of any dispute, jurisdiction will lie under Surat, Gujarat (India) courts only.
1️⃣4️⃣ Policy Updates
We reserve the right to modify or update these Terms & Conditions anytime without prior notice.
Updated terms will always be posted on this page.
1️⃣5️⃣ Contact Information
For any queries related to Terms & Conditions, please contact us:
📧 Email: support@fitcrafty.com
📞 Mobile: +91 8840124469
📍 Address:
Vankar Textile Market (VTM),
Ring Road, Surat,
Gujarat, India